Privacy policy

**Privacy Policy**

Chaulk Co, hereafter referred to as "we," "us," or "Chaulk Co," is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard it in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

**1. Collection of Personal Information:**

We may collect personal information from you when you interact with our website, make a purchase, sign up for our newsletter, participate in surveys, communicate with us through various channels, or opt-in to receive SMS notifications. The types of personal information we collect may include:

- Contact information (e.g., name, email address, phone number)
- Demographic information (e.g., age, gender, location)
- Payment details (e.g., credit card information)
- Purchase history
- Preferences and interests
- User-generated content (e.g., reviews, comments, Images)

**2. Use of Personal Information:**

We use the personal information we collect for the following purposes:

- Fulfilling orders and providing requested services
- Communicating with you about your orders, account, or inquiries
- Sending promotional materials, offers, and updates about our products and services
- Conducting research, surveys, and analysis to improve our products and services
- Customizing your shopping experience and providing personalized recommendations
- Preventing fraudulent activities and ensuring the security of our website

**3. Disclosure of Personal Information:**

We may disclose your personal information to third parties in the following circumstances:

- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity.

**4. Data Security:**

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

**5. Data Retention:**

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

**6. Your Rights:**

You have the right to access, update, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails we send you.

**7. Children's Privacy:**

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

**8. Changes to this Privacy Policy:**

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

**9. Contact Us:**

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Orders@chaulkco.com.au.

Last Updated: 01/05/2024